Jaqueline Liu

Director of Automated Messaging Products and User Experience Design

Jaqueline Liu plays a leading role in the visual design, experience design and user research for all digital products. She is involved in all levels of product development including QA and project managing the delivery of digital products.

Select Projects

New York State Treatment Finder Tool

Description of our treatment finder project. Search confidentially from our comprehensive list of substance use support and treatment resources.

SUD Treatment Digital Products

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Family Involvement and Recovery Education: Supporting Clinicians Serving Youth with Opioid Use Problems

Intro to RORSY provides guidance in therapeutic techniques for increasing family involvement in youth opioid use disorder treatment. This training provides an overview of the RORSY techniques supported by short video-based modeling for how to implement strategies with young adults seeking treatment for OUD.

SUD Treatment Trainings

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BabySTEPs: Supporting Transitions for Expectant and Postpartum Parents – Helpline

We are expanding our digital helpline to serve pregnant and postpartum people in New York State who use substances. Starting in January 2025, pregnant and postpartum people will be able to text “BABY” to 55753 to connect directly with a trained helpline specialist to receive support.

Family members/Community Prevention Text Messaging Programs

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Community Reinforcement Approach and Family Training

We trained 134 providers through a combination of self-paced online modules and interactive live sessions, ensuring knowledge transfer and application of techniques.

SUD Family Engagement Trainings

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